Simplify your day-to-day. Sell more.

Reservations, calendars, sales channels and payments in one platform. With a booking engine, pricing recommendations and a WhatsApp AI agent, you have more time for your guests.

From the first enquiry to the month-end close.

Innotel organizes your team's routine, takes your property to more sales channels and shows you the right numbers when it's time to decide.

Organise your operations

Manage reservations, rooms, housekeeping and maintenance together. Your team can see what needs attention each day.

Grow direct bookings

Take bookings on your website, connect sales channels and make payment easier. The AI agent can also help guests on WhatsApp.

Make informed decisions

Follow performance, occupancy and pricing recommendations. You set the rules and choose when to apply changes.

PMS and calendar

Reservations, guests, housekeeping, maintenance and a history of changes.

Channel manager

Sync rates and availability to reduce the risk of overbooking.

Booking engine

Direct bookings on your own website, with coupons and integrated payment, without booking commission.

Payments

In Brazil, Pix and cards through Pagar.me, with automatic confirmation, deposits and payment links.

Revenue management

Explained price recommendations, occupancy forecasts and limits you define.

Web check-in and FNRH

Guest registration before arrival. In Brazil, FNRH submission to SERPRO, activated with our team.

Products

Answers to your questions about Innotel

Is Innotel only an AI agent?

No. It is a hotel management and sales platform with PMS, channel manager, booking engine, payments and revenue management. The AI agent is an integrated feature that uses the same property data.

Can I start without the AI agent?

Yes. Start with your property, rooms, calendar and channel setup. The AI agent is an additional feature activated with our team.

Can I move from another system?

Our setup checklist and team help you get started. Booking.com property lookup helps with registration, and reservations can be imported from supported channels. Migration depends on the data and connections available.

Which channels can I connect?

Booking.com, Expedia and Airbnb are among the platform connections. Ask our team about other channels and the features supported by each connection.

How do I stay in control of the AI?

Test in the simulator, choose the enabled capabilities and start with suggested replies. Your team can take over a conversation and resume the agent whenever needed.

Do I need technical knowledge?

Guided setup and a checklist show what remains to configure. Our team helps you prepare your operation and learn the platform.

How do payments work?

In Brazil, Pix and cards are processed through Pagar.me with automatic confirmation. You can configure deposits, instalments and payment deadlines. Our team connects the gateway. Processing fees apply; ask about availability for your property.

How does pricing work?

You start for free on the Basic plan. Starter costs R$ 149 per month and Growth R$ 397 per month, or R$ 99 and R$ 317 per month on annual billing, for up to 50 reservations per month. Above that, the Pro plan is priced on request. The AI agent, tax invoices and other add-ons are billed separately.

How does the free trial work?

Create your account without a credit card and explore the platform. Ask our team about the trial period and terms for the features you want to use.

Does the channel manager eliminate overbooking?

No system can guarantee zero risk. Availability and rate synchronisation, with background updates, helps reduce overbooking risk across channels.

What support is available?

Our team helps through WhatsApp and email, including setup and operational questions. The AI agent, payment gateway, FNRH for Brazil and revenue management are activated with the team.