Payments, messages and check-in on autopilot.

Set the rules once. Innotel confirms payments, reminds guests of deadlines, sends the stay messages and asks for a review after checkout.

Your team stops copying and pasting.

Checking Pix on the bank statement, chasing guests for payment, typing registration forms at the front desk, remembering to ask for reviews. Each of these tasks can run on its own.

Payment with automatic confirmation

Pix or card through Pagar.me. Once the payment is confirmed, the booking updates itself.

Payment reminders and deadlines

Reminders by WhatsApp or SMS before the deadline. Unpaid bookings can be cancelled at the deadline you set, except OTA bookings.

Stay messages

Emails for each stage: new booking, confirmation, before, during and after the stay.

Pre check-in and FNRH

Guests fill in their form by link or QR code before arrival. In Brazil, the FNRH goes to SERPRO automatically.

Review requests

After checkout, the review request goes out on its own. AI helps you draft the replies.

Smart rates

Rules by occupancy and day of the week, with AI price recommendations.

The Pix clears and the booking confirms.

Try it as a guest: pay the sample booking with Pix or card and watch the confirmation arrive.

You set the rules. We help you switch them on.

Start with what your plan already includes and switch on the rest with our team, at your own pace.

Create your free account

Add your property and rooms. No credit card needed.

Choose deadlines and messages

Set the payment deadline, the reminders and the email for each stage of the stay.

Switch on payments and FNRH

The payment gateway and FNRH submission are switched on with our team, depending on your plan.

And when a guest sends a message?

The AI agent replies on WhatsApp with real rates and availability, creates the booking and sends the payment link. If the guest stops replying, it picks the conversation back up.

Which plan includes each automation.

Start free on Basic and choose a paid plan when you want to switch on automations.

Automation questions

Do I have to set everything up myself?

No. Your account comes with a setup checklist, and our team helps switch on the features you sign up for, such as the payment gateway and FNRH.

Which channels do the messages use?

Stay messages go out by email at each stage: new booking, confirmation, before, during and after the stay. Payment reminders go out by WhatsApp or SMS.

Does automatic cancellation apply to OTA bookings?

No. You set the deadline for cancelling unpaid bookings, but automatic cancellation does not apply to OTA bookings.

How does pre check-in with FNRH work?

Guests fill in their form by link or QR code before arrival. In Brazil, the FNRH is sent to SERPRO automatically, with a status panel, resending and a history of submissions. FNRH is switched on with our team.

How much does it cost?

Stay messages and payment reminders are on the Starter plan, at R$ 149 per month or R$ 99 per month on annual billing. Online payments, web check-in with FNRH, reviews and revenue management are on Growth, at R$ 397 per month or R$ 317 per month on annual billing. Both plans cover up to 50 bookings per month.

Do the automations work with the AI agent?

Yes. The AI agent uses the same property data: it checks rates and availability, creates bookings following your payment rules and follows up with guests who stopped replying. It is an add-on, switched on with our team.

Leave the repetitive work to Innotel.

Create your free account and let our team help you switch on payments, messages and check-in.